Privacy Policy

Effective November 9, 2026

This Privacy Policy explains what personal information Loopback LLC ("Loopback", "we", "us") collects when you visit loopbackengineering.com or contact us, how we use it, and the choices you have. Loopback LLC is a Wyoming limited liability company and is the controller of the information described here.

Information we collect

• Information you send us. When you email us, we receive your name, email address, company, and anything else you include in your message, such as details about your network or project.
• Technical information. When you load the website, our hosting provider processes your IP address, browser type, the page requested and the time of the request in order to deliver the page and protect the site from abuse.
• Font requests. The website loads typefaces from Google Fonts. Your browser requests them directly from Google, which receives your IP address.

We do not use analytics, advertising or tracking tools, we do not run a contact form that stores submissions, and we do not create user accounts.

How we use it

• To reply to your enquiry, schedule calls and prepare proposals.
• To perform and administer any engagement we agree with you, including invoicing and record keeping.
• To keep the website available and secure.
• To meet legal, tax and accounting obligations.

We do not sell or rent personal information, and we do not share it for cross-context behavioral advertising.

Legal bases (visitors in the EEA, UK and Switzerland)

Where data protection law such as the GDPR applies, we rely on: our legitimate interest in responding to business enquiries and operating a secure website; steps taken at your request before entering into a contract, and performance of that contract; and compliance with legal obligations.

Who we share it with

We share information only with service providers that help us run the business, under their own data protection terms:

We may also disclose information to professional advisers, or where required by law, court order or to protect our rights.

International transfers

We work with clients and providers in the United States and Europe, so your information may be processed in countries other than your own. Where required, we rely on appropriate safeguards such as the providers' standard contractual clauses or data privacy framework certifications.

How long we keep it

We keep enquiry emails for as long as needed to respond and to manage any resulting business relationship, and then for up to three years unless a longer period is required by law. Records relating to engagements and invoices are kept for as long as tax and accounting rules require. Technical logs are kept by our hosting provider according to its own retention periods.

Your rights

Depending on where you live, you may have the right to access, correct, delete or receive a copy of your personal information, to object to or restrict certain processing, and to withdraw consent where we rely on it. Residents of some US states have similar rights under state privacy laws. To make a request, email contact@loopbackengineering.com. We will not discriminate against you for exercising your rights. If you are in the EEA or UK, you may also complain to your local data protection authority.

Security

We use reasonable technical and organizational measures to protect personal information, including encrypted connections to the website and access controls on business accounts. No method of transmission or storage is completely secure.

Client network information

Configurations, diagrams and other technical information you share during an engagement are handled under the confidentiality terms of our agreement with you and any NDA, not under this website policy.

Children

This website is intended for businesses and is not directed at children under 16. We do not knowingly collect their information.

Changes

We may update this policy. The effective date at the top shows when it was last changed.

Contact

Loopback LLC · contact@loopbackengineering.com